Neil Young

Neil Young's Commitment to Fans

Neil Young wants to give fans, not scalpers, the best chance to buy tickets at face value. To make this possible, they have chosen to use Ticketmaster's Face Value Exchange. If fans purchase tickets for a show and can't attend, they'll have the option to resell them to other fans on Ticketmaster at the original price paid. To ensure Face Value Exchange works as intended, Neil Young has requested all tickets be mobile only and restricted from transfer.

State Laws and Ticket Resale

New York, Illinois, Colorado, Virginia, Utah and Connecticut have passed state laws requiring unlimited ticket resale and limiting artists' ability to determine how their tickets are resold. To adhere to local law, tickets in this state will not be restricted from transfer but the artist encourages fans who cannot attend to sell their tickets at the original price paid on Ticketmaster.

Event Cancellation and Refund Process

Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at the time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.