Paloma San Basilio

NO BAG POLICY

Exceptions will be made for bags smaller than 10" x 7" x 2". All bags are subject to inspection by our security team upon entry.

CASHLESS FACILITY

Effective August 1st, 2024, the Box Office will become a cashless facility. We will only accept Mc, Visa, Amex and Discover with a proper photo ID. We apologize for any inconvenience.

EVENT CANCELLATION

Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at the time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days.

IMPORTANT NOTE

Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.