Location & Parking

1

Where can I park?

Parking is available at the Centre at a cost of $2.00, there are approx 1400 spaces. Free parking is available at the Centre for customers…

Parking is available at the Centre at a cost of $2.00, there are approx 1400 spaces. Free parking is available at the Centre for customers purchasing tickets between the hours of 9am - 5pm Monday - Friday.

Venue Rules

2

Are children allowed?

Unless stipulated by the promoter, children 2 and under are admitted free to events at the Derwent Entertainment Centre if nursed on a…

Unless stipulated by the promoter, children 2 and under are admitted free to events at the Derwent Entertainment Centre if nursed on a paying adults lap. Please note that for the season of The Wiggles, children under 12 months will be admitted free. Every other patron attending the Wiggles must hold a valid ticket.

Box Office

3

What are the box office phone numbers?

The Box Office is located in the foyer to the left of the main entrance doors.

4

When is the box office open?

The box office is open Monday - Friday 9am - 5pm (excluding Public Holidays). However if an event is scheduled outside these hours the box…

The box office is open Monday - Friday 9am - 5pm (excluding Public Holidays). However if an event is scheduled outside these hours the box office will open 2 hours prior to showtime.

5

What payment types are accepted?

Cash, Eftpos, Mastercard, Bankcard, Visa, Cheques (clearance of 5 working days is required)

Accessibility (ADA)

6

How do I contact accessibility (ADA) services?

Telephone Number: 1300 446 925 or Submit a form via Contact Us and select Accessible Bookings - https://help.ticketmaster.com.au/hc/en-au…

Telephone Number:
1300 446 925
or
Submit a form via Contact Us and select Accessible Bookings - https://help.ticketmaster.com.au/hc/en-au
Service Hours: Mon to Sun 9:00am to 5:00pm AEST

MyState Bank Arena Concerts 2026

Venue Info