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Venue Info

Hangar 5, YZD FAQ

Quick answers to help you plan your visit.

1

Where is the venue located?

Hangar 5, YZD is located at 10 Hanover Rd, Toronto, ON.
Hangar 5, YZD is located at 10 Hanover Rd, Toronto, ON.
2

How do I get to Hangar 5, YZD?

Getting to Hangar 5, YZD is easy — get directions in Google Maps and navigate there from your location.
Getting to Hangar 5, YZD is easy — get directions in Google Maps and navigate there from your location.
3

Where can I park?

Limited fan parking is located at 30 Hanover Rd, lot 6A, just a brief walk from the Hangar. Parking can be pre-purchased through…
Limited fan parking is located at 30 Hanover Rd, lot 6A, just a brief walk from the Hangar. Parking can be pre-purchased through Ticketmaster.ca.
4

What are the venue rules and policies?

No smoking; For everyones safety, security, and enjoyment, we ask you to only bring SMALL clutches, belt bags, fanny-packs or bags that…
No smoking; For everyones safety, security, and enjoyment, we ask you to only bring SMALL clutches, belt bags, fanny-packs or bags that are clear (i.e. see-through) to allow us to safely and efficiently screen and welcome fans into the event. PROHIBITED ITEMS Weapons including but not limited to: waterguns, stickers, firearms, knives, combat weapons (e.g. swords, nunchakus, Kamas, Sai), explosives, heavy chains (excluding purse straps less than one (1) inch in diameter and two (2) feet in length), brass knuckles, clubs/bats/sticks, pepper spray, aerosol sprays, nitrous oxide, ammunition, and training ammunition rounds, explosives and explosive components, fireworks, fire-starters, and open flames, CBR (chemical-biological radiation) substances, projectiles of any kind and any replica of same items that could be mistakenly identified as weapons under this policy. Outside food and drink (including water), alcohol, cans, and bottles and glass containers. Illegal drugs and substances, including unmarked liquid or pill medication bottles. Prescription medicine in its original, unexpired and unadulterated container, in the name matching the individuals government issued photo identification may be allowed in the venue. Unmarked liquid or pill medication bottles are not permitted. Drug paraphernalia, laser pens or pointers, spray paint, chairs, large umbrellas, sport balls, glow sticks, selfie sticks, banners, flags or signs, Bicycles, Laptops, tablets, any professional audio/video recording devices (SLR, DSLR, GoPro, cameras with detachable lenses, camera stand, tripods, lenses etc.), animals (with the exception of service animals), noise-making devices. The maximum allowable bag size is 12in x 6in x 12in (30cm x 15cm x 30cm), including purses. Bags exceeding 6in x 9in (15cm x 23cm), but smaller than 12in x 6in x 12in (30cm x 15cm x 30cm) must be single compartment and clear on all sides. Bags smaller than 6in x 9in (15cm x 23cm), also referred to as a clutch style bag, are not required to be clear. An exception may be made for medically necessary or infant care (diaper) bags after search. BACKPACKS WILL NOT BE PERMITTED. All event attendees and items will be subject to search when entering the venue. Any individual who leaves the premises and attempts to re-enter the venue must be researched, including their bags and/or carried items. Standard bag policy & prohibited items.
5

Are children allowed?

19+
19+
6

When is the box office open?

3pm to 10pm on event days only
3pm to 10pm on event days only
7

What payment types are accepted?

DEBIT, MC, VISA, AMEX
DEBIT, MC, VISA, AMEX
8

What are the will call rules?

Box Office will be located on site; All events will be mobile entry. That means your mobile device will be used to gain access to the…
Box Office will be located on site; All events will be mobile entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print. For a step-by-step guide on using mobile entry please visit Ticketmaster. Fans picking up Will Call tickets must bring a valid piece of government issued photo ID to collect their tickets from the Box Office.
9

How do I contact accessibility (ADA) services?

Contact Email: [email protected] Box office is open 3pm to 10pm on event days only.
Contact Email: [email protected]
Box office is open 3pm to 10pm on event days only.
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