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Venue Info

PNE Grounds FAQ

Quick answers to help you plan your visit.

1

Where is the venue located?

PNE Grounds is located at 100 North Renfrew Street, Vancouver, BC.
PNE Grounds is located at 100 North Renfrew Street, Vancouver, BC.
2

How do I get to PNE Grounds?

Getting to PNE Grounds is easy — get directions in Google Maps and navigate there from your location.
Getting to PNE Grounds is easy — get directions in Google Maps and navigate there from your location.
3

Where can I park?

Onsite parking is available, customers will pay an attendant upon entering the site.
Onsite parking is available, customers will pay an attendant upon entering the site.
4

What are the venue rules and policies?

Guests who demonstrate inappropriate and disruptive behaviour, including the following, are subject to being removed from the premises: •…
Guests who demonstrate inappropriate and disruptive behaviour, including the following, are subject to being removed from the premises: • Excessive consumption of alcohol or attempting to bring alcohol on the premises • Obscene, offensive or abusive clothing, language or actions • Fighting, taunting or threatening remarks or gestures • Dangerous, unruly, abusive, profane or illegal behaviour towards staff or fellow guests • Smoking in prohibited areas • Sitting/standing in a location other than what’s permitted on the guest’s ticket • Any other conduct that is beyond the bounds of reasonable behaviour for spectators attending a professional event Each guest should hold his or her ticket stub and be ready to display it to venue officials if requested.
5

Are children allowed?

Children 2 and under are granted free admittance for most events. If you are unsure please call us at 604-252-3700.
Children 2 and under are granted free admittance for most events. If you are unsure please call us at 604-252-3700.
6

What are the box office phone numbers?

604-252-3700
604-252-3700
7

When is the box office open?

Tuesday - Friday noon-5pm Saturday/Sunday noon-4pm
Tuesday - Friday noon-5pm Saturday/Sunday noon-4pm
8

What payment types are accepted?

Debit, MasterCard, Visa
Debit, MasterCard, Visa
9

What are the will call rules?

Box office will open 2 hours prior to the show. Customers will require 2 pieces of ID to pick up tickets. Will Call tickets may also be…
Box office will open 2 hours prior to the show. Customers will require 2 pieces of ID to pick up tickets. Will Call tickets may also be picked up during any regular box office hours.
10

How do I contact accessibility (ADA) services?

NOPHONE Call the Venue between 9.00 am and 5.00 pm
NOPHONE
Call the Venue between 9.00 am and 5.00 pm
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