Mercure Hotel Berlin Tempelhof Concerts

Hotel seems businesslike, which is nice. Big TV. But air conditioning didn't work so room was too hot! Too loud outside to open the window all night. Called reception, they were really unhelpful and rude (other reviewers said the same). Wi-fi was terrible. Why does the mineral water cost €4.50 in the room? Kind of an insult. At least tap water is drinkable. €23 for breakfast is unbelievably expensive too. I wish I'd taken a late train back home.

Great hotel. Excellent breakfast. So so bar and very overpriced. Rooms were too warm. 140euro for a night was crazy when I could have gone to the JW Marriott for 119. Location is in a predominantly middle eastern sector.

The hotel was conveniently located off the Ubahn and near a main road of shops and eateries. The check in process was very straightforward - the staff who assisted me consolidated my bookings so I was able to stay in one room for the duration of my stay. The rooms were clean and housekeeping was very prompt every day. I loved the kettle and teacups made available. My nest friend and I will definitely be staying at Mercure in the future!

Location is in Neukölln so pretty surrounded with shops and imbiss. Near the train station. Rude receptionist, very uninterested. I asked for help for the AC because it was too warm in our room, he sounded very pissed about it and slammed the phone after. Never here again!

We booked the Mercure Tempelhof mainly because all the other hotels closer to the city were far too expensive. Upon arrival though, we were delighted that we did. The staff was awesome, helpful, friendly and forward thinking. The rooms were much better than many other hotels. Spacious, quiet and clean - even the air condition was easy to handle. Being in Tempelhof provided us plenty of opportunities to find the right cafe, the best baker and other shops. Most importantly for us though was the ease of getting to the U-Bahn with great connections to Alexander Platz and more. Highly recommended hotel - but the single most important reason for the 10* rating clearly, was the friendliness and helpfulness of the staff.