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I wasn't let in despite having a visa because supposedly my country is under high suspicion of money laundering which somehow translates to me not being let in. This is the definition of racism to be judged and denied entrance based solely on where you come from. They also lied regarding a law saying I'm not allowed in any casino in NRW, 20 minutes later I'm having a great evening spending my money somewhere else. Despicable behavior.

Absolutely Highlight I was deeply impressed by the Art Déco interior I love so much.

Very unwelcoming, worst Casino I've been to in years, unapologetically racist and staff needs to retire which a lot of people seem to agree with that in the comments.

Unfortunately, my experience with the reception desk right when you enter the building was negative. I went there before noon on August 7, 2021 to get general information about requirements for international travelers. A careless lady and a very rude gentlemen working on the desk offered no assistance, not even a greeting. After I finally interrupted their personal chitchat by greeting them, the gentleman mustered me and reluctantly answered my question in one or two words. What a shame for customer service! Such a beautiful place but I will not come back.

Good one, only problem is dealers ask tips too open and it’s difficult to turn them down when you are losing! Food is good and staff friendly. Ambience is super and gives you a classic feel!