The English Theatre Concerts

I haven’t missed much on the programme of ET for the past 20+ years. Neither did my children as they grew up. We have wonderful memories of so many plays, we still recall and talk about them at times. I must have connected the leaders of such an institution with those positive memories, expecting kinder behaviour or a kind apology for situations caused by their mistakes and then worsened by their behaviour. Last season I bought a few online tickets and appeared timely in the theatre. In the first instance it appeared that my seat was booked twice. I moved to another available seat leaving mine to the family that wanted to be seated with their children. The second time the theatre was full, and I was asked to move to the first row since the seat was sold twice again. I mentioned to the young staff member that I do not prefer the first row and would like to stay in my seat this time. A nervous man appeared and before understanding the situation he reprimanded me loudly, in third person, that “people are not being cooperative here!” He then went on to shout directly at me very loudly “Sit down!” I didn’t want to hold the entire theatre from moving on, so I sat down instead of making my own scene. During the break I went up and asked to speak to the manager about the incident. I was told that the nervous man was indeed the manager himself. I thought he might have been nervous to get the play started timely and encouraged myself to be more understanding of the situation. Later that week I wrote an email to the manager about the incident and my discontent about his disrespectful reaction rather than offering an apology for having booked seats twice -this is what the airlines do at the least. He didn’t reply. His assistant wrote back instead, asking if I actually had a valid ticket at all. After I sent her the valid tickets, I have never heard back again from her or from the manager. Not even a simple apology that there must have been something wrong with the ticketing system, let alone about the manager’s behaviour. I work for large multinationals and always thought things were more civilized in the cultural scene.

Absolutely fantastic 👏 Well worth a watch , grate cast & brilliant show

I'm speaking in particular about the play kinder transport. I was lucky enough to see this today and was blown away by the talented cast.The raw emotion was outstanding. Amazingly directed and written. Was left utterly speechless...A must see.

I watched a performance of Sweeny Todd. Outstanding performances from the whole cast and crew. I thoroughly enjoyed the whole show. The theatre itself is easily located and spotted from the street. The interior layout goes to the basement of the building with a bar on each of the two subfloor level to accommodate the balcony and general audiences. A dedicated coat check line leaving the theatre would have eased some confusion from the guests wondering why the line wasn't moving up the stairs. Otherwise the theatre was excellent and I would love to return for another show.

Great theatre! Just watched SOMETHING ROTTEN with the entire family today and the play was a lot of fun for everyone and with a very talented cast. We will absolutely return to watch the next play. A must do in Frankfurt!