Theater im Fraunhofer Concerts

Recommended place for having good traditional dishes here. The food tasted so good! The staffs were so friendly. The beer was so amazing! I love it. 💖

I've been with a friend of mine who is german and lives in Munich. She took me there. First of all, this bald man is completely rude (he needs to come to Brazil to learn how to treat people, besides clients). Our food didn't come at the same time. Mine took like 2 hours to come. The food was cold and horrible and it is really expensive. There is an asian restaurant one block forward. Better go there. I only stayed in this place cause my friend took me there. I'm brazilian, if I'm not with her (it seems that german people accepts more all this rudeness), I would probably fight with that bald Man (I asked him, very politely, about the juice I ordered. It was a 0,5 l instead the one he gave me, which was 0,2l. And he answered this is the juice that he had and he could bring me liters and liters of juice for me later, if I want it. Just in a very rude way. Is this a way to treat client? In the end, the other guy asked me if they deserve tips and I say no, of course, like they talk to us, so directly. To complete the review, they never went to our table to ask if we need something or to ask if everything is ok).

I visited this traditional German restaurant with a big group. The first thing I do whenever I go somewhere for dining is reading reviews at Google maps. When I read reviews and saw the overall score I felt that this was a bad choice .. when I arrived I was happily surprised as the the ambiance was really nice . When seated I was asked if I d like to drink sth twice but I d rather wait for friends to join. The menu is big witb many options to choose from . The problem started when the orders were made . I clearly stated from the first moment that I want as an appetizer soup . As a starter. Before the main course. Everybody was getting their main courses and I was waiting and waiting. When I told the waiter that I m still waiting for my soup instead of at least empathizing and apologizing for the delay - for a premade soup- he was joking and he was ironic! When the soup arrived after 5 min of course if didn't make any sense and I returned it back as it was too late and I wouldn't eat soup simultaneously with the main course. I almost had a fight with the waiter and had the worse customer service ever. Then the main course arrived which was bad. Didn't like the meat at all. To cut the long story short I can for sure NOT recommend this place. you can read reviews about hundred places I visited. This is one of the worse experiences I ever had and it's always customer service. Delays can happen mistakes can happen but then if you have properly trained and courteous and polite staff they can switch the experience. This clearly did not happen .

Good selection, warm atmosphere but not really feeling welcome unless you speak German. Also just asked for our vaccination certificate , not any other after us, as we were speaking English and the rude behavior compare to local customers.

Delicious food, friendly staff, and great service. Some tweaks on the menu, but absolutely delicious.