Tamm Rathaus Concerts

Ok

The receptionist and Ms. Kern are the reasons why you don't want to enter the building. Every time she was very unfriendly and Ms. Kern was even disrespectful. Ms. Kern didn't keep my two appointments that I had arranged online and rejected my children and me with an extremely cheeky tone, telling us how we should get on the left. Although the appointment was made with her and the receptionist sent us to her. Well, luckily there was another friendly employee who took the appointment (sitting in the middle). When picking up the children's passport after a few days, there was even an argument with Ms. Kern and a woman who also had an appointment and was given priority for inexplicable reasons. So that the door was slammed on my children and me. Next year when I have to renew the children's passport I will definitely note that I definitely don't want to go to Mrs. Kern, because both incidents are unacceptable. A complaint email will also be sent.

There's a market there every Friday and I feel comfortable there, I always get everything I need.

Unfriendly staff! Citizen service should be there for citizens be independent of origin and religion. Changing my wife's name (=German, EU marriage certificate is available) is almost impossible because legalization of the birth certificate from abroad is requested, even though a settlement permit is available. Thanks to the clerk, Ms. Intorre, for her arrogant tone and unfriendly manner!

Making the appointment and the appointment itself went smoothly. However, we had to wait 3 weeks to get a free appointment in the afternoon. More options to be able to attend an appointment in the afternoon would be desirable.