Quality Inn Chihuahua San Francisco Concerts

We travel to chihuahua often, and everytime we go there we make reservations at this hotel without problems however this time around our stay has been cumbersome throughout our visit not only did one of the only two elevators malfunctioned and was out of service and made matters worse to get to rooms but also I had to go to the counter seven times because our cards malfunction as well, one of those times they sent maintenence to solve it they told me they failed to charge the cards absolutely frustrating. I believe just by looking at the staff faces they where troubled seeing me having to get this correct everytime . Then the internet password was changed the TV stopped working failed to informed us of the change and had to make another trip to the desk .What in the world happen to this hotel have they dropped back a star? Have they changed management?? Other than those delemas the staff was helpful but things are starting to shift in my recommendations and choice of hotel for future stays perhaps it was this one time but I also noticed in one of those times others had the same struggle. I really hope it was just one bad incident and not one that will occur many times.

Great location and rooms are ok for the money. Food taste is regular. There were several issues during check in and room assignations (assign same room twice, lock didn't work, assign a room already booked, etc.), they said was because of system issues.

In March 2023, I booked a room at Quality Inn Chihuahua one month in advance due to a sports event. However, upon my arrival, I was informed that the hotel had overbooked and couldn't honor my reservation. They offered a more expensive alternative at another hotel, which I declined. I spent the next two hours searching for alternative accommodation. This experience reflects poorly on Quality Inn Chihuahua San Francisco, and my review reflects my dissatisfaction with their handling of the situation.

Every single time we stay in for our vacation trip the staff was friendly and very helpful

Very weak to nonexistent WiFi in the room, the TV remote did not work. Called the front desk, the guy came to take the remote to change the batteries and never came back. Chilaquiles for breakfast were good. Would not come back.