Bar de Vinos Gran Clavel Concerts

Friendly staff speak English. Delicious tapas / small plates, we ordered the fried squid, patatas bravas, croquettes de jamon, and a couple other things I can't remember. Came back later and tried their Vermouth which was delicious and great value @ ~4 euro per glass.

I dont recommend this restaurant. Ordered sandwhich mixto which cost over 6 euros. It was just a small toast with ham and cheese. Waitress (or who ever prepered the toast bread) burned it and when I complained about the burned bread they gave me another one.. which was completely cold and cheese was not melted. Well, I could handle this small mistake but the service was bad in general. We had to wait too long for the waitress to even notice us and to take our order. Nice looking restaurant in good location, but why would I return if the food is prepered badly and the service fails. I give 1 star for the nice looks of the restaurant…

Very rude waiter paco. I asked if I could sit at a table and he just waved me to go. I sat down and he came to serve the people next to me and the people to the other side of me and ignored me. I shouted for him and he walked off. The people next to me said to me that it was very rude and maybe he was discriminating against me bc my baseball cap had a map of Palestine/watermelon on it, I am brown skinned and I was wearing an LGBT bracelet. I don’t know if it was either of those but what I do know is that I was treated like I was invisible and I have never been treated so poorly in the 3 weeks I’ve been in Spain. I went to ask for a manager and while I was talking to the manager, he came up and interrupted us, he knew he did something wrong, and I’m a woman he called me Sir and raised his voice at me, spoke to me with an attitude and said he didn’t see me!!!! It’s a cafe style and I was sitting on the same couch next to the woman and man he served, next to me. I guess he didn’t think I would complain about him. I left the establishment after being treated so badly by that waiter. Will never return.

4 choices in the heart of Madrid! I must admit, the concept is good and well built. 4 different atmospheres and concept bar/restaurant to fulfill the crowds in Gran Via heart of Madrid. Very smart and entertaining. However… manage well your expectations, not everything falls under the same price/quality ratio. During our visit, we started off the Vermut bar… but it was warm and service was too slow to take our order, so we went to the next concept. The wine and cocktail bar. A step or two upwards in atmosphere and for what I know service. So we had a couple of drinks and a good “tabla de quesos” from where I could choose. It was well presented with nice details like almonds, a strawberry and other edible decoration items besides just the cheeses. Staff was nice enough to explain about the 4 concepts build in the hotel. One of them, Ático 11, being a cute rooftop terrace without any reviews till we came up 😏 A roof top terrace during end September in Madrid is always a pleasure. We tried one cocktail but that was a bit disappointing. The 4th element is a restaurant, but we had plans for another place so we didn’t try the food. I must say, for this to be all hosted inside the hotel and everything being interconnected, I thought it was a really good ambitious work well done. However, I can’t give them all 5 stars because in my opinion, the staff should all be at the same level and they have some spots were they can improve. I would come back for sure and I would love to see they took the feedback into account and improved on those areas.

Excellent vermouth bar on the Gran Vía. They have a wide selection of spirits and tapas. The staff is super friendly and helpful. The prices vary. You have affordable as well as more expensive drinks. The interior is quite chique and very cozy. It can get busy around noon and after working hours, so be prepared to wait.