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Venue Info

Ashton Gate FAQ

Quick answers to help you plan your visit.

1

Where is the venue located?

Ashton Gate is located at Ashton Gate, Bristol BS3, UK.
Ashton Gate is located at Ashton Gate, Bristol BS3, UK.
2

How do I get to Ashton Gate?

Getting to Ashton Gate is easy — get directions in Google Maps and navigate there from your location.
Getting to Ashton Gate is easy — get directions in Google Maps and navigate there from your location.
3

Where can I park?

No on-site parking. Street parking is available. A park & ride service will be in operation.
No on-site parking. Street parking is available. A park & ride service will be in operation.
4

What are the venue rules and policies?

No alcohol. No cans, bottles. Smoking is only allowed in certain areas.
No alcohol. No cans, bottles. Smoking is only allowed in certain areas.
5

Are children allowed?

There is no minimum age of admittance. J-TYPE: Under 16s.
There is no minimum age of admittance. J-TYPE: Under 16s.
6

What are the box office phone numbers?

0871 222 6666
0871 222 6666
7

When is the box office open?

09:00- 17:00 Monday - Friday The Box Office will be open for collection of prebooked Bon Jovi tickets from 1.00pm. Please ensure you bring…
09:00- 17:00 Monday - Friday The Box Office will be open for collection of prebooked Bon Jovi tickets from 1.00pm. Please ensure you bring your booking reference number and credit/debit card used to book in order to collect tickets. Anyone who does not bring the above listed proof of purchase may be refused entry.
8

What payment types are accepted?

Access/Visa/Amex/Swith/Cheque/Cash.
Access/Visa/Amex/Swith/Cheque/Cash.
9

What are the will call rules?

Tickets held for collection can be collected from the box office on the day up to ten minutes before the event begins. Please take the…
Tickets held for collection can be collected from the box office on the day up to ten minutes before the event begins. Please take the credit card used to make the booking and your Ticketmaster reference number with you.
10

How do I contact accessibility (ADA) services?

If you'd like Accessible tickets, please call 0117 963 0600 Monday to Friday 9am to 5pm
If you'd like Accessible tickets, please call 0117 963 0600
Monday to Friday 9am to 5pm
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