St Mary St, High Wycombe HP11 2XE, UK
wycombeswan.co.uk
+44 343 310 0060
We watched The Mousetrap here. The seats are comfortable, the stage is a good size, the acoustics are good and the staff are friendly. Unfortunately on the night we visited two of the mens toilets had problems with the third completely out of order. Hence the 3 stars.
09.04.2024
What a wonderful experience. I haven't been in a theatre in ages. The atmosphere was electric. I enjoyed the "Someone Like You" show.
29.09.2023
Arrived for a show tonight that was booked in November 2023, only to find the theatre closed, had not been advised of this and there was no notice to say what had happened and no refund or prior notification of the show being cancelled. Avoid booking if you actually want to see the show. After taking the day off work and booking this as a birthday surprise for my daughter, huge disappointment in this company, will avoid booking in the future. Wish I could give less than 1 star.
12.03.2024
On arriving at the Swan, we were met by two lovely ladies who were very professional and courteous. The staff behind the bar on the other hand were quite frankly appalling. Their behaviour was disgraceful and was clearly intended to cause alarm and distress. What made it worse is that they thought it was funny not to serve someone and then ridicule them, telling them to keep quiet and if they make another noise “Security would escort them from the Building”. They then called security to physically intimidate the individual. Unclear, what their motivation was behind the bar staffs appalling behaviour, but it could quite easily be perceived as sexism and or racism. Not an enjoyable experience. They thoroughly ruined the evening. On addressing the concerns with a member of the management team the following day, we were told that they were sorry and this will be investigated and we would be updated. We never heard another word…. (lip service at best).
28.03.2024
My daughter went on a school trip to watch a play at this theater. By mistake she took the wrong seat. A lady from the staff was exceptionally rude. It would have been common sense to just let my daughter know and show her the right seat. My daughter is aware that rude and uneducated people exist but among the venue staff, in a theater, at a play for underage students, it was really a surprise. Needless to say she didn’t enjoy the play because at that point she was upset. Shameless and really poor. Avoid as the same can happen to you or your kids
18.04.2024
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