The Assembly House Concerts 2024

Took my mother for afternoon tea. The young man who served us didn’t get our drink order right so had to be redone. Afternoon tea arrived and i found a black hair BAKED into my cheese scone. We informed the waiter who wasn’t happy for us to speak to the manager. He took the scone away and didn’t make any effort to rectify things. Due to this we were unable to eat what was left of the meal (just under half). When we came to pay the young man tried to charge me full price. I find this incredibly unacceptable. After discussing the low standards of the kitchen in what is meant to be a high end restaurant he agreed go take £15 off the bill. As we were leaving we noticed kitchen staff wearing hats with their hair hanging out. So it is not surprising this has happened. Overall very disappointed.

We had our wedding there on Saturday 11th May. Kirsten and Naomi couldn't do anymore for us. Every one of our guests said that they were amazed at how fantastic the Assembly House is, and no-one had a bad experience. So to everyone there, thank you. We have already booked for our anniversary next year.

We have now been back twice for 'Afternoon Tea' for special occasions. The food and tea menu are always fantastic, with friendly helpful staff and a great setting, in beautiful surroundings. Have also attended functions here, all of which were of a very high standard. The team really know how to put on an event....

Lovely hotel. Beautifully decor ( we were in room 5) exceptionally comfy bed. First class breakfast with local produce. All the staff we met were delightful and extremely helpful. You access the rooms externally . There is some parking available for hotel guests but it’s a pay and display and you need to obtain a pass from reception and only available between 3pm-11.30 am. The hotel is very popular for afternoon tea and was busy when we arrived (it looked amazing!). It would be great if the hotel had a restaurant for evening meals as I’m sure the food would be delicious. We will definitely return when next in Norwich 5*****

I have always wanted to come here as a treat for the themed afternoon teas and haven't always been keen on the menu's but finally I booked the Wizard Of Oz theme. The building is lovely and the staff are great, special mention to Yolande as she went above and beyond! I did feel very squished and squeezed in the room though. My partner had to consistently keep moving to get out the way of the staff and customers. There is a huge tea menu, very impressive, and it's unlimited sandwiches and scones which you don't find in many places at all. The desserts are very sweet and unfortunately some of the scones were not cooked thoroughly. I appreciate getting a good scone isn't the easiest as my family have always said. Lastly the cheese toastie was meant to be warm but of course arrived at the table not so. It is an expensive treat and there are better afternoon tea's out there. But it is the only themed one in the area. I would't go again now I've done it.