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Pearl River Resort Reviews

This is around the fourth time that my husband and I have been here. We have always loved it here and had a good time. We were told that Pearl River was going downhill but didn’t really think anything of it. The rooms are always nice as is the service. But there was almost no one there. It was hot in the casinos. I had to pull my hair up because it was wet from sweat. Most of the machines were dirty from cigarettes There was not anyone cleaning them like before. The machines were very tight. We had never experienced this before. Didn’t see anyone asking if you wanted a cocktail but once. Pearl River is not like it was last year. I feel that it has gone downhill. We drove almost six hours and were very disappointed. It’s probably going to be our last trip to Pearl River.

23.03.2024

Me and a couple buddies travel there once a week… we were Happy that we were given comps and free rooms and gas card… we definitely coming back for more action… and I love coming when the bands are in town… so much energy in the building

30.04.2024

Vickie Savoy is truly the best host! She does everything possible to ensure I have a great time while at Pearl River Resort. She goes above and beyond on any and all requests. She is always smiling and seems so happy to see me every time. Pearl River Resort y'all should clone Vickie!!!

05.04.2024

I played on the blackjack tables and the service is very clear if you are not a casino member they are very rude. I asked a question to the dealer and he wouldn’t speak or even look at me. Every casino is different and I asked a simple question can I get my card face down on a double. Then I go to another table and a spot was being held for someone, so I respected it and waited. Then a regular sits down and plays, the whole table even said he was waiting but the floor ok’d her to play and even entertained another player to switch seats while I’m waiting. I will definitely not be back. I recommend you do t waste your time if you’re not a regular.

01.03.2024

I do not recommend playing bingo at this casino. I am disgusted with the person that called bingo tonight. We couldn’t even understand her when she spoke telling the game rules and spoke entirely too fast. She was calling numbers and only giving 8 seconds for people to mark their cards which was impossible. We spent over $200 on bingo and don’t even know if we won on any of our cards because she wouldn’t slow down. I even asked her to slow down and she laughed. That was very disrespectful of her and her manager didn’t even address it so he is just as bad in my opinion. The machines are the only way to go if you plan to play bingo at this resort because the paper bingo is impossible. They should advertise that they play super fast bingo. What a shame!!! When I asked to file a complaint the manager tried to give me a piece of printer paper to write my compliant down so they don’t even have a customer complaint form.

30.12.2023