Holiday Valley Resort Concerts

Decent hotel pricing but the staff was unpleasant. Especially the lift ticket cashier. Old sour lady with glasses. We were there to check out the eclipse and the lift was running people up to the top and back. We weren’t skiing as it was April 8. So we walked to the lift and the employee there said we had to buy a ticket. We didn’t see anyone else with tickets. Apparently it was an $80 per person package you had to buy through the resort that was never offered or mentioned when we paid for the room. You got a plastic cup, eclipse glasses and a lift ticket. If you wanted just the lift ticket, that was $30 each. So four of us, my wife and two kids needed $120 to ride the one time up and back. That seemed unreasonable. Back to sour puss, when I said that, she slammed the window in my face as a Frank You, very rude. The hot dog cookout they said was there was not a cookout at all. They were serving food in the cafe. That was what they called a cookout. The cash bar was just the regular ski bar. The breakfast they served for the hotel patrons was 7 am to 10 am. It was packed with no seats available and we were there by 7:10 am. One family of six commandeered a couple tables and stayed from the time we got there to scrape together something to eat until we left and came back through the lobby at 9 am. They had a baby and two kids under 10, the mom and dad and the mother in law. It was ridiculous to spend two hours camped out on a continental style breakfast with as big of a crowd as there was. We had two kids and we were finished in less than 30 minutes. Smh. People are inconsiderate when it comes to common sense and several people complained to staff but nothing was said to the family for two hours. It was a madhouse and again, the staff was not prepared and had no clue how to handle the mass of people there. Can’t even begin to imagine what this place would be like in peak ski season. We won’t be going back. The place was old and dated back to its heyday of 20 years ago. Actually wasn’t bad facilities, and I took a lot of pictures. The staff just didn’t want to deal with the day.

Really fun ski resort with several lifts and plenty of trails. There are 3 terrain trails this year and 1 is perfect for beginners. If you get hungry, there are plenty of choices in a few different lodges and they also have food options near some of the lifts. I think this is my favorite East coast resort and recommend you don't hesitate to go.

First time skier or snowboarder? Well, this resort has the package for you. $80 for the equipment and lessons with a loft ticket to the bunny slopes. The staff was incredibly knowledgeable and friendly. By the time I was done, the instructor said I was a level 3 beginner. You've got a customer for life. I can't wait to bring my whole family next time.

Great place Lots of slopes/lifts for any level skier/snowboarder.Anyone can find perfect fit.Everything works,friendly employees,helpful and with the smile on their face. Highly recommend ,it is just 1 hr 15 min drive from Niagara Falls

this is my first year skiing and i can say that this place is the best place to learn.i can already do so much cool things and its so fun thank you for doing such a great job this year. i really recommend this place 10/10 experience