Heroes West Lemont Concerts

Went here for my wife's B-day as she's a big fan of Journey & Infinity (Tribute Band) played there. Due to many issues as you can see in these reviews, we almost didn't. But we did & have a great time. Yeah, go early, the food is standard bar food, but it was fine. We reserved a table & I really like the lay-out & table service. Never had any problems with services & had a fabulous night! We'll be back sometime I'm sure!!

Food was absolutely terrible. So called artesian pizza was flavorless and more like a bad frozen pizza. Cheese curds were more mushy breading than cheese. Well done burger was mushy/disgusting in the middle and still pink. Ordered mild boneless wings. Came out with some sort of sweet barbecue sauce. Waitress swore to me it was mild sauce. Place was cold so food got cold quickly after delivery. Bartender was friendly but barely ever came back to check on us

This is the second time we come to this restaurant and have another horrible experience. The first time our food took over 40 minutes to get even though we were 1 of 2 tables in the restaurant. Today my family experienced yet another awful experience. As soon as we sat down the waitress crystal did not even acknowledge the table as she handed out menus. After placing our order with a different waitress, she comes back to the table 20 minutes LATER and says “the wifi went out so the order never went through.” Hard to believe because the other table that arrived AFTER us got their food, ate their meal, and paid while we were still sitting there waiting. We placed the order again and waited 30 MORE minutes in the EMPTY restaurant for food that never came. We eventually left and the waitresses chased us outside demanding we pay the drinks even after an hour with no food and rude service. Do not waste your time or money here.

Review is for the food. Didn't bowl/visit inside. Ordered a carryout. Got a chopped salad and 12 boneless wings (bbq and buffalo) w/ fries. The salad was good. Loaded with toppings. They were a little skimpy with the dressing on the side. But would order again. The "boneless wings" weren't boneless wings. They were boneless chicken thighs and a little weird. Tasted fine, sauced well but not what we were expecting. Fries had good seasoning. Will order from here again but will try diff things.

Had a great time ,we had gone there for a fundraising event. Wish we had more time though...They had Bowling lanes , pool tables, arcade games, slot machines and more i probably didn't get to see. Easy to get a drink at the main bar or the side bar by the door and there was one by the stage where the fundraising event was. Food was good but only about half of the menu at Hero West Joliet. Even though there was alot a cars we still got a place to park in back. Will definitely be going back to stay a bit longer and have a good time.