Cross Insurance Arena Concerts 2025

Came to see Death Cab for Cutie and Postal Service Friday night. It is a smaller venue but they put on a great show! The bottom area that they use for hockey games was open to GA & was standing but allowed you to be right in the action. There were several spots for drinks, bathrooms, and merch on the main level. Also several openings and exits, lots of security, and a handful of cops posted around. The music was pretty loud as one would expect but you could feel the vibrations on the arena floor (where we were). There are also seats that are further away that may have been a less intense experience. On the floor you also have to pour your drinks into plastic cups instead of keeping them in the cans which I thought was super weird! Bathrooms are a little dated as well but clean and stocked. There is also close street parking, and multiple garage parking. We parked at Spring St parking literally right next to the venue and paid $15 for the entire time we were there (6-11pm), pretty good deal! We really enjoyed our time at the concert and enjoyed this little venue!

We had an amazing time with our crew and their families. Great family atmosphere. Ian Harmon was nice to work with getting us all set up. Looking forward to more. Plus we got to watch a comeback Win...

This is probably the largest arena in Maine, and as such, it gets some of the biggest acts coming through the state. From monster truck driving, to Disney on Ice, to annual UMaine hockey games, to concerts to high school basketball playoffs, this place can do it all. There's nothing particularly special about the place. If you've ever been to a midsize arena before you know what to expect. But they updated the entrance 5 years back and it's clean and decent inside.

I'm writing to tell you about our experience at Cross Insurance Arena Saturday evening while trying to attend the UMaine Men's Hockey game. We purchased 4 tickets for the hockey game. Only 3 of us were able to attend. When we arrived, We went to the box office to request handicap seating so that we would be comfortable. There were only 2 seats available where Julie in the box office placeD us. We went down to section T where she had told us to sit and the employee there told us where the seats were. When I went to ask him a question about the additional seats, which is what Julie told me to do, he said these are handicapped seats. She's an accompaniment. She needs to go to her own seat, looking straight at my daughter. I told him that was rude and basically he just repeated what he said before that. She could not sit there. At previous events. When we have requested handicap seating, we all sit together. There's no question, where a group it shouldn't be 2 people sit in one place and 1 sits in the other. However, we talked a little bit and the 3 of us decided to go back to our original section where our regular seats were and see if anybody sat in the handicap seats, with the intention of going back to the box office to tell Julie what had happened with the employee there. As the period went on. Nobody sat in those seats. There were 5 minutes left in the period, and I decided to go back up to the box office to explain to Julie what had happened. At this point, my daughter is upset and feels very embarrassed. I explained to Julie what had happened and in that explanation also explained that she. My daughter also has a disability. We did not mention her disability because we didn't think it was important. We would all be sitting together. Julie asked if anybody was sitting in the handicap seats that we were originally given. And I told her no all but 2 out of the 10 were empty, so she told us to go back there and sit, al three of us, she apologized for the man's behavior and told us to go and sit there. When we arrived back at section T to go sit in the handicap seats, the gentleman immediately started being very rude and belligerent toward us, saying things like oh, you're back here in these seats, It's now oh, you're ignoring me. You can't come and talk to me. And I said we were just finding other seat, I had every intention of explaining to you what happened and why we came back to sit here. However, he was rude to third person that was with us, saying that she walked right by and ignored him and it was his job to show us to our seats. I explained to him that we had spoken to Julie again and she told us that we could sit here. His response was. I don't know anybody named. Julie and Julie is not my boss. My boss tells me who sits here. He then turned around and spoke into his radio to ask a supervisor to come over. Prior to that, when addressing the third person that was with us, he was very rude and belligerent, just asserting his manhood is what I'm gonna call it, saying. Well you're gonna find out how important my job is right now. By this time everybody in the section is looking around at us, and my daughter is visibly upset and embarrassed by the whole thing. The supervisor and another guy came and they started talking to us and asking us questions and I asked them if we could please stand out in the hallway and talk. I didn't want her to be anymore upset and I didn't want to make any more of a spectacle than that guy already had made of us. We explained our situation and they apologized. They offered us to go to a suite somewhere to sit and watch the game. But by that time my other 2 guests didn't want to stay so we ended up leaving. By the time the first. was over, we never got to even see the game. It was very demeaning and embarrassing. I can't believe that somebody would act like that to people, patrons who have paid money to come in and watch an event. He didn't pay for us. We paid for ourselves.

We went to a WWE fully seated show on a Sunday night. Well, the views were pretty good. The seats are far too narrow... The rear and thighs of the woman on my left were well into my seat and she wasn't really THAT big. I felt super bad for her. Even without her overlapping into my space, it was tight for me and I'm about a size 6. I felt like I was sitting on a slightly padded chair for a kindergarten classroom. I looked around and everyone appeared very uncomfortable except kids under 12 and small women. There are no cupholders or space under the tiny seats to put anything at all, which might have been tolerable if the venue didn't take away everyone's bottle caps. Within an hour the floors were sticky and gross from people dropping their drinks in their squished seats while trying to juggle their belongings and food they purchased at the venue without unintentionally elbow assaulting the strangers next to them. Soda was spilled on me. Honestly, that made it feel like the longest three hours ever and distracted everyone from the show. The bathrooms were clean and the food vendors were relatively speedy, and that's what got 3 stars.