Grand Sierra Resort and Casino Concerts 2025

Awesome place to stay a few nights on our road trip. Booked directly through their site (was best price I could find when browsing). Booked for just one night, and after checking in got an email offer for a stay at a discounted price and with resort fee waived. That was nice (but also makes me question this resort fee if they can do easily waive it, especially when it was pretty much equal to 60% of total room cost) I’m not much of a gambler, so spent time at pool and walking around the building. The pool area is nice, but the main “family” swimming pool was super dirty (bugs, lots of sunscreen, and other debris in it), but going up to the adult only infinity pool was way cleaner and nicer. The arcade area was also fun with lots of options, but a bit expensive for games. You can burn through 20$ quickly on just a few games. They have also a massive bowling alley, and I believe was at 16$/person/hour or something. Which is a bit more than I am willing to pay for a few games. Location, while not the worst, is pretty removed from the city core. But a quick bus ride gets you there, and the bus stop luckily is right at one of the building entrances.

Room was nice. Plenty of pillows and storage for two people. They fixed the tv remote quickly when I notified them it wasn't working. Shower was large but the shower floor tile was a bit slippery. I thought the toilet paper was rough. There were plenty of towels and big mirrors. It's easy to get to on the shuttle from the airport and they run on time so you won't miss your flight. Room service was great and the front desk was helpful. The spa was nice as well.

Stayed here before and everything was great. We went up Mother’s Day weekend and checked in at 7:30pm. Went up to our room and it had not been cleaned. Called the front desk and they said to come back down. Dragged all our stuff back down, waited around for the supervisor to put us in another room. Went up and it had technically been cleaned but there was hair on the toilet, the counter, the coffee bar, and a whole bundle of hair on the side of the bed. And the tile floor was real sticky. Called down and they said they would have housekeeping come re-clean the room. Went to dinner at Charlie Palmer (another poor experience where I ended up paying $96 for one of us to have dinner) came back at 10:00 to find housekeeping had not came yet. The said 30 more minutes, so we left for a drive. When we came back they had came and removed the hair from the side of the bed but everything else remained the same. They gave us $50 in food and beverage credit and refunded $39 of my resort fee. A quick one night trip and I gave this place $300 to sleep in a dirty room and eat protein bars for dinner. The view from the room was nice though.

I have stayed here a handful of times and all of them have been a wonderful experience however, this last time up for a 10 Hour Dr. with my family, five adult children and my wife we booked our rooms adjacent to each other in the suite tower and somehow the reservations did not get made correctly after more than two hours in the lobby, waiting for our rooms to get cleaned. We finally settled in at 2 am I was unhappy with the front desk staff I don’t hear well and the heavy accent really put a damper on trying to check in. Then to charge us an additional $480 for the three rooms plus the suite after we were told that the resort charges would be waived because we reserve so many rooms next to each other just was very disappointed. This is a really cool place to stay in. This was a horrible experience this time.

Personally, this is my favorite place to stay for an adult weekend in Reno. They comp nights better than other places in Reno and have pretty good rewards. Also, they have the better buffet in town and on Thursdays it's easy enough to earn free buffet tickets with gambling some. The rooms are very nice. The water pressure sucks for the showers, the ambience is a bit blah compared to other casinos in Reno, and the elevators take time to get to your room. But, it also has a less crowded feel even in weekends and is easier to get around. I would recommend them for an adults weekend anytime.