Location & Parking

Where is the venue located?

Blue Cross Arena is located at 1 War Mem Sq, Rochester, NY 14614, USA.

How do I get to Blue Cross Arena?

Getting to Blue Cross Arena is easy — get directions in Google Maps and navigate there from your location.

Where can I park?

Public parking is available on Court, Broad, and Exchange Streets.

Venue Rules

What are the venue rules and policies?

No bags, backpacks, large purses, or items which can be harmful, dangerous, or obtrusive to other patrons. Search may be required for entry

Are children allowed?

Children 2 and over need a ticket.

Box Office

What are the box office phone numbers?

Arena Phone Number (585-505-5780) If Amerks related call (585-454-5335)

When is the box office open?

Monday through Friday: 11:00AM - 3:00PM Saturday/Sunday: 11AM through Event Start (Event Days Only) Summer Hours: Monday through Thursday…

Monday through Friday: 11:00AM - 3:00PM Saturday/Sunday: 11AM through Event Start (Event Days Only) Summer Hours: Monday through Thursday 11:00AM - 3:00PM

What payment types are accepted?

Cash, Visa, MC, AMEX and Discover

What are the will call rules?

Customer can pick up Will Call tickets 1 hour prior to the show. Customer must present the actual credit card used to place order and a…

Customer can pick up Will Call tickets 1 hour prior to the show. Customer must present the actual credit card used to place order and a photo i.d.

Blue Cross Arena Concerts 2026

Venue Info

Blue Cross Arena

Blue Cross Arena FAQ