Four Winds Casino South Bend Concerts 2024

It was a nice day for a drive so I headed to South Bend for a first time visit on Sat 03/16/24. Pulling into the property I was very impressed. A very large parking garage is attached directly to the casino. Once inside the casino, it was very, very busy . . . presumably because of a special drawing that day (first thing I thought was I guess the economy isn't so bad around here a least). Table games were all packed so I didn't get to play them. I thought the table area was a little small for the size of the casino but casinos make more money off the slots and there were certainly plenty of those. There are plenty of well kept restrooms and the design of the casino is great because they have a divided space between the gaming area and the wall so you can get around without having to weave through the slot machines. I didn't really get to do anything other than gamble for a few hours so I can't speak about the food or other available services but like I said it was very busy and that included buffet and bar areas. I would like to compliment the staff that handled the hand pays. I was fortunate to get a couple and the service was excellent and payment was quick, even though the place was very busy. I normally go to the Indianapolis area casinos and even on a good day, hand pays can take a fair amount of time but that certainly wasn't the case at Four Winds. All in all, I had a great time. Not sure I'll be making too many two plus hour trips up to South Bend but if I do, I'm sure I'll be stopping by again for a little gambling.

Went to the hotel and casino. Very nice hotel. Could hear the neighbor though through the walls. OR TV. not sure. I had the view of the forest...not the parking lot. Outside Pool was not open yet. I recommend you stay and see if you like it. We did!

Nice place it's outside of South bend no traffic. Interior very clean machine are wiped down regularly. Security inside and out safe place. Many nice places to eat at price wise $$$$ 2 people at steak house will normally cost you $85 to $90..... Well worth to spoil yourself. See you there 💰🔥💯💵

Needed to check in for a second night. Front desk recommend I go to the Players Desk to see about getting comp’d for the second night since I spent 4 hours last night at the only Craps table. Sure, why not? I asked and was told since I had not used a Player’s Card they could not offer anything. Manager said “they can’t just trust me”. I walked away. Two things: 1) don’t raise a customer’s expectations unless you intend to meet them. 2) if you do, be prepared to at least throw them a bone (drink, breakfast, etc.). My guess is the Front Desk offers this all the time, but the Player’s Club Manager is not well trained. Email response came back with you need 3-6 months of gaming to qualify for anything. Guess their loyalty program is for locals only. Better off going to Vegas if you want a real loyalty program.

My dad has loved to come to this casino since we moved to South Bend for Notre Dame. Recently I tried to treat him to a Hotel stay and somehow didn’t realize I had it in my name not his. He said when he went to check in they treated him like he was scum and did not allow him the room. Which that is fine but my father is 75 and has spent a pretty penny there and was upset by the treatment and left. He failed to realize that he would need me to cancel the room so I didn’t get charged. So not only was he treated so poorly he will never come back but I was charged $173 for a room we didn’t use. When I called the hotel I was met with the same rude attitude and dismissive behavior. You have lost our business over something that could have been simply refunded and no one seemed to care. I hate to feel like we are scum but this place seems to not care. Brie is the manager I spoke with and one other both super rude and dismissive.