55 Hwy 50, Stateline, NV 89449, USA
casinos.ballys.com
+1 800-235-8259
I stayed there this past weekend and i will never stay there again. This hotel is definitely haunted and the energy in this space was really off. We weren’t the only ones that felt this way. We were supposed to stay for 2 days and we ended leaving early because i was not gonna stay there another second. Also while we were there we were on the 6th floor and did not see a single soul leave or enter their room. We walked out multiple times to be able to see someone and didn’t see a single person. It felt like someone was watching us in our room and in the bathroom the vibe was just off
30.04.2024
EDIT: Added the breakdown of the fees we paid for a supposedly free 3 day stay. $163 for 3 days in just fees. Location is nice, close to a lot of things. $15/night parking is a little absurd for guests on top of additional fees. We were given a free 3 night stay, but had to pay $150 on check-in just in additional fees. There’s no room turnover unless specifically requested in advance, so the linens aren’t swapped and toiletries aren’t refilled, so we ran out of toilet paper on the second day. There was no water in the room and no ice machine, so the only way to get cold drinking water was to purchase a bottle for $2 from the vending machines. Some of the pillows had stains. Outlets were loose so it was hard to charge anything. Windows are glued shut, which is a huge fire hazard. Door to the cabinet for the mini fridge was broken. No microwave in room. Staff was relatively nice apart from a rude cashier in the casino and one of the front desk workers when we were checking in. It seems like a business that tries to appear to be high-end without actually catering to the customers. Not very thrilled with our stay and likely would not come back
24.04.2024
Loved the hotel! So much to do! I believe we had a south facing room. So while we were able to see a bit of the lake if we looked really hard, and we could also see a nice part of the mountain with some snow and trees, from the 7th floor on that side most of what we saw was the top of a lower part of the building. I couldn’t believe how much there was to do! Really liked the casino. The room was nice. Bathroom and shower were enormous. The ice situation irritated me quite a bit. There are Ice/Vending signs on every floor (as far as I know). I was stoked because our room was right across from it. When I went to get ice though there was no ice machine. So I left floor 7 & went to floor 6. Same thing. So I thought I’d try another and went to 8. Same thing. Frustrated I finally called the front desk and they informed me that floors 9 & 5 had ice machines 🤦♀️. Why are there not signs to indicate this so guests aren’t wasting time playing guessing games in an enormous hotel? Otherwise the service was totally decent. Not amazing but everyone was pleasant enough and I’ll take that over rudeness. I would absolutely go back. I didn’t get a chance to try the bigger restaurant or the clubs, which was disappointing because I really wanted to. We did go and sit at the cafe to eat, but ended up leaving. We just weren’t super impressed with the menu and for the prices it just didn’t seem worth it for meals we would probably just pick at. I have 3 kiddos, and although they weren’t with me on the trip I think they would have a lot of fun there. There’s a decent sized arcade, as well as an escape room. I was really impressed by how much there was to do. What’s really lacking is information about the hotel in the rooms. There should be some sort of informational guide that tells you everything that’s available, and what their times are. There was nothing in our room that provided info on what we could do and when. Overall, a lot of fun though! Well kept!
13.05.2024
Room was clean but some of the furniture was ripped and bed was hard. The curtains had marker on them. I went to the vending machine and the soda was warm and water was sold out. I had to go to the bar and the bartender was nice to give me free, small water bottles, and a cup of ice for my soda. The water was cold and delicious. I really loved the temperature of the shower because some places the water be warm, I like my showers hot, it was perfect. The staff was friendly and helped me with anything I needed, including extra covers.
25.01.2024
We were there during the crazy storm and it was AWESOME! The casino was almost empty due to the crazy storm which meant it felt as if we were the only ones there. Check in went smoothly and the rooms were clean. We dined at the restaurant a few times and it was pretty good! We would absolutely stay there again.
14.03.2024
By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. You can view our privacy policy here. Accept
Don't have an account? Sign Up
Forgot password? Click here
By proceeding, you agree with our Terms of Service, Privacy Policy