Temple Theatre at Tacoma's Landmark Catering & Convention Center Concerts

The Landmark Catering & Convention Center is an absolutely beautiful venue. We had our wedding on the Rooftop Garden Ballroom and the view is breathtaking. The venue is old and unique, yet outdated in aspects, but everything came together so perfectly. The view on the rooftop made our ceremony one of a kind! The food was outstanding!! Michelle, Karen & team worked with us to build the menu exactly how we wanted and on our wedding day the food was even better than our first tasting! There were so many compliments given on the food, & venue from our guests even days after the wedding. We were blown away with how perfect & beautiful our wedding was. However, everything leading up to our wedding day was a complete pain. Unfortunately, there were many many points throughout our planning process where I wanted to break our contract because the experience we were having almost didn't seem worth it. COMMUNICATION was 2/10. We sent so many unanswered emails. Majority of our emails actually. Any phone messages went unanswered. Most of the questions we had were only answered by showing up at the venue; we live an hour away so it was extremely inconvenient. Our coordinator couldn't get in contact either. Another issue we had was certain information was a constant back and forth. There were many things we were told (before signing a contract) that later on changed and we were given different information, then again different information. There were things that we were told would be fixed, that were never fixed & took multiple confrontations before it was done. Everything was just so unorganized and no one was on the same page & it made our experience really frustrating. Their red chairs also stained our white chair covers. With some additions like new chairs, tablecloths (that fit the tables,) a little updating (water stains, paint, curtains,) and MUCH MUCH better communication & planning on their part, this venue could be booked solid because it is very beautiful and so unique. Everyone that works there are very nice people. And despite all our frustrations everything did eventually get worked out for the day of our wedding and our wedding was perfect.

Visited today with a friend for an upcoming wedding. Historical building, character. Alot of different banquet rooms

Had our wedding on the rooftop. Venue is gorgeous! Wait staff and food were great! Management however is a NIGHTMARE! We were promised a room by Johnny for our ceremony downstairs. Come to find out 1 week before the wedding that the room has been long term rented to a ballet company. No communication of such. Johnny is a classic snake oil salesman. Says what you want to hear, but has NO intention of following thorough unless it is the highest money maker. It was almost impossible to get in contact with management. Elevator was broken until morning of ceremony. We had planned to carry a few guests the six flights so they could attend. Had to fight tooth and nail for a refund on payment for original room promised by Johnny. Do not waste your time here, you will end up pulling out your own hair.

The place is historical and pretty. But don't let the price of the room fool you. You will spend a pretty penny. The food was outstanding and the workers who helped out during the reception wrre great, friendly, helpful and knew what they were doing. The place is nice, but like I said before, it's gonna cost several thousand dollars, more or little less. The office staff or management doesn't help much, you have to keep on them, but they were nice too. Just be aware of what you really want to spend.

Horrible Management and Accounting Manager. I purchased tickets in 2020 that was cancelled due to COVID-19. I have been calling and e-mailing for 2 years to get a refund with NO response. The one time I was able to get in contact with Sally J. Sanford (Accounting Manager), she had no idea how to process a simple refund and passed me along to another "manager" who has never contacted me.