Ameristar Casino Hotel Vicksburg Concerts 2024

Came from out of town. The room was already cooled down when we entered. Usually have a problem with AC in hotel casinos, but this one stayed cool. The only thing is that the casino in the hotel are not connected. You have to drive across the street to get to the casino, but it has a great buffet and cool slots.

Stay away from this hotel. We booked a double queen non smoking and when we got there we were told “You’re in a smoking room but if it smells too bad we can spray something.” The bathroom floor and carpets were filthy. The carpets were sticky and our luggage was nasty after we picked up the bags off the hotel room floor. Carpet was literally coming up in the corners of the room. These rooms have not been deep cleaned in years. One of the beds was broken and there was no hot water. When we told the front desk and asked to be reimbursed for half our stay, there was no manager there to help us.Front desk seemed so shocked that the room was dirty even after all these reviews have been posted about cleanliness issues. I literally had to spray perfume all over the room so we could stand the smell. I wasn’t expecting The Four Seasons but I was expecting a clean room. Can’t wait to get to our next hotel so I can wash the Ameristar Hotel off of me! Very dissatisfied. Funny thing is the answer to every review is “Cleanliness is our top priority” … if they think this hotel is clean I shudder to think of what their personal homes look like. Never again.

The slot machines are extremely tight They didn't give us a new member promotion because they said we are a member at Bossier City. I have never been to this casino before. The place was messy. The machines had food all over them. The service window was excellent. She smiled, was friendly and wished me luck. The employees were very nice and friendly. They were paying attention to their surroundings. They did give us enough to let us play a little while, but we put it all back. They have a big variety of games.

Booked a non smoking room and when I arrived was told that there weren't any available. I asked for a refund but since it was not booked directly they refused. IT was late and I was very tired. I should have slept in my vehicle. The room smelled so badly. This place needs remodeling or at the least a deep clean. They don't have to worry about seeing me EVER again !!

I stayed here twice for business where I thought I was getting a good value and some Choice Hotels points at a PENN Play destination but the first time wasn't great and second time was worse - enough to not go again. The hotel is worn down, beat up, and then patched and painted over one too many times. My second stay room, 711, had head hair on the bathroom floor, beard (or pubic?) hair in the shower, dried splatter of toothpaste and Lord knows what else on the vanity, the carpet had dirt and dust everywhere like it hadn't been vacuumed, And the dresser and desk looked clean but had film on them left over from whatever rag they must have used to wipe them off. Also, the chair was worn too. The sheets smelled like too much bleach (probably trying to get the smoke smell out because they allow smoking here) but at least they appeared to be clean from what I could tell. I felt like I couldn't put my stuff on anything except the other bed because I had a 2-queen room (except they appeared to be only full/double-size) and the water was so chlorinated that when I got out of the shower I smelled like I had just gotten out of a swimming pool. The worst part was, I was bold-faced lied to by the concierge. I asked the front desk if they could help me print something since the business computer for guests was out of order (another bad mark). I was told by one of the women at the desk that both printers were down - the guest one and the one at the front desk. I stepped aside and finagled what I needed digitally onto my iPad instead, and then went to check-out. While the other woman was checking me out and asked me if I needed a receipt, the same woman who told me both printers were down said that if I went to the casino, they ought to be able to get me a copy. Meanwhile, the woman checking me out reached down and, lo-and-behold, the printer worked! Must have been its 'lucky day' I guess...🙄 Interestingly the Best Western 5 minutes away has better reviews than even the Holiday Inns in the area. I have status with them too. If I have to come through this way for work again, I'd stay there.