Alexandra Kay

With over 8.6 million social media followers, Alexandra Kay, who starred on Netflix's series Westside, holds the rare and extraordinary ability to genuinely connect with audiences by just being her authentic true self via heartfelt melodies, her "refreshing brand of storytelling... custom-made for the country music genre" (People), and her "angelic, yet soaring vocals" (American Songwriter). Cementing herself as a force to be reckoned with in the industry, the bright and tenacious rising star that Billboard acclaimed as "an adept, propitious singer songwriter," dropped her debut album - All I've Ever Known - in 2023. The project reached #1 on the iTunes All Genre and Country charts globally and earned her a spot in the Top 10 on Billboard's Country Album, Emerging Artist and HeatSeeker charts, independently.

Access Information

The Union building - although challenging, is accessible with lift access across all floors of the venue and accessible gender-neutral WCs available in each venue.

The Union building is set out on six levels but there is either ramped or lift access to every level with the distance from the main entrance to the furthest part of the venues approximately 200 metres. We have drop-down bars in all of our venues.

Bookings & Ticketing

The LUU Stylus venue has limited space for accessibility. Accessibility tickets are only purchasable through the LUU Stylus website and once these tickets have been sold, we cannot accept any further accessibility requests. If you require accessibility tickets and these are no longer available, please do not purchase a GA ticket and expect to be accommodated as these will be refused. This is a strict policy to make sure the venue is safe for all customers. Tickets will be verified on the door so please be aware that if you have bought an access ticket and do not have access requirements, you will be refused entry to the venue.

• Accessible Viewing Platform: All of our venues have a designated accessible viewing area. Please note: there is limited space in this area, and it is reserved on a first come, first served basis.
• Wheelchairs: We have space for 4 wheelchairs per event in our venues. Please note: there is limited space in this area, and it is reserved on a first come, first served basis.
• Priority Entry: This will allow you access 15 minutes early entry prior to doors, so you can find a suitable position that is comfortable for you. We also provide this for all seated and wheelchair spaces.
• Seated Spaces: We can provide seated spaces for anyone who needs them. Please note that any companions will not automatically be provided a seated ticket, as these are of limited availability, we always reserve these for those with accessibility needs. Companions are however welcome to stand in the seated area.

Customers With Medical Needs

We welcome attendees who need to bring medicines, food or drink to manage medical conditions, or medical equipment. Please contact our access team if you have any concerns.

Assistance Dogs: We are proactive on the use of assistance dogs and can provide water and other facilities should you require them.

Strobe Lighting: The venues do include strobe lighting and other 'flash-based' effects as standard. In addition, as many of our events include aspects of 'toured production' - which are outside of the venue's control, we urge you to contact us for more information on an event-specific basis at the earliest opportunity.

Toilets

We have an access toilet on almost every floor of the building. All of our toilets are accessible by lifts, which means whichever venue you're in, you're never far from your nearest accessible toilet.

Baby Changing Facilities: Our accessible toilets are equipped with baby changing facilities. We also have a dedicated changing place.