James Bay

Security - Bag Policy

Large bags including rucksacks are not allowed. There are no facilities to leave large bags or luggage. If you really have to bring a bag - and it's preferable you don't, please make sure it's small. Only one small bag per person is permitted and it must not be bigger than A4 size. Height: 28.7cm Width: 21cm Depth: 15cm

Age Restrictions and Alcohol Policy

No under 8s. Standing is 14+ with a standing ticket and 8+/u14s in the balcony with an adult 18+ with a balcony ticket. Under 25s require ID (passport/ driving licence) to purchase alcohol. No smoking is allowed on the premises.

Ticket Purchase Limitations

A max of 6 tickets per person and per household applies. Tickets in excess of 6 will be cancelled. For events where box office limits tickets, a max of 4 tickets per person and per household applies. Tickets in excess of 4 will be cancelled.

Balcony Seating

The balcony is a mixed seating and standing area. Seats are limited and customers wishing to sit in this area should arrive early.

Box Office Times

The venue box office is open from 12 noon to 4pm, Monday to Friday, email only. Opening times will vary on Bank Holidays, so do check.

Remember, if you're picking up tickets for a show that you're attending, you just need to come to the Box Office when the doors open on the day of the event. These tickets cannot be made available earlier.