Phantom Planet

General Admission and Seating

All tickets on the floor are general admission, standing room only. Limited barstool seating will be available on a first come, first served basis.

Cashless Venue

PLEASE NOTE - The Hawthorn is a cashless venue. Only debit or credit cards are accepted at our bars, box office and guest services window. Please plan accordingly.

Rideshare Recommendations

PLEASE RIDESHARE - Parking is limited around the venue. We strongly recommend using rideshare apps like Uber or Lyft for transportation to and from the venue. There is a designated rideshare pick up / drop off location near the entrance for your convenience.

Access Code and Newsletter

Need an Access Code? Sign up for our newsletter to get new show announcements, exclusive presale codes, rental discounts and more. Sign up HERE. *Presale codes are usually sent out on Thursdays at 10am as part of our weekly newsletter.

Ticket Policies

• No refunds - no exceptions.
• Lineups and times are subject to change.
• Any ticket suspected of being purchased for the sole purpose of reselling can be canceled at the discretion of The Hawthorn and/or TicketWeb.
• Tickets purchased from 3rd party resellers or any other ticketing websites are not allowed.
• Valid government-issued photo ID required for entry to age-restricted events.
• Tickets available at the door (if not sold out).
• No re-entry.
• Physical tickets available at the box office.